Buyer protection — your money is held until delivery confirmation|Verified & ranked sellers|Secure Stripe checkout · Payouts by Stripe & Payoneer|Global marketplace — prices convert live, reconfirmed at checkout
A question about an order, about selling, or about the channel itself — write to us and a real answer comes back. We reply within one business day.
Order questions are fastest from the order page itself — tracking, returns and disputes all live there. For everything else, the help centre answers the common questions.
Thinking about opening your country? Start at Sell on Velor — the honest maths, the founding perks, and the application are all there.
customerservice@velorcommerce.co.uk reaches the same team. Velor Commerce Ltd (company no. 17268133) is registered in England and Wales, registered office 49 Station Road, Polegate, East Sussex, BN26 6EA.
